All Systems Operational
Websites ? Operational
90 days ago
99.65 % uptime
Today
Assurance (Testing Fibre Services) Operational
90 days ago
99.69 % uptime
Today
Assurance (Testing Copper Services) Operational
90 days ago
99.73 % uptime
Today
Network Performance Operational
90 days ago
99.17 % uptime
Today
Network Events Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
99.75 % uptime
Today
Assurance API Operational
90 days ago
100.0 % uptime
Today
Line Test API - Fibre Services Operational
90 days ago
99.69 % uptime
Today
Lines Test API - Copper Services Operational
90 days ago
99.74 % uptime
Today
Address Lookup API Operational
90 days ago
100.0 % uptime
Today
Broadband Availability API Operational
90 days ago
100.0 % uptime
Today
Broadband Checker Business API Operational
90 days ago
100.0 % uptime
Today
Network Events API Operational
90 days ago
99.97 % uptime
Today
Network Performance API Operational
90 days ago
98.87 % uptime
Today
Remote Management Services API ? Operational
90 days ago
100.0 % uptime
Today
Fibre - Place API Operational
90 days ago
99.69 % uptime
Today
Fibre - Product Offering API Operational
90 days ago
99.8 % uptime
Today
Fibre - Order Feasibility API Operational
90 days ago
99.78 % uptime
Today
Fibre - Manage Order API Operational
90 days ago
98.16 % uptime
Today
Fibre - Manage Appointment API Operational
90 days ago
98.23 % uptime
Today
Service Partner Websites and APIs ? Operational
90 days ago
99.88 % uptime
Today
Tech Mate (Testing Fibre Services) ? Operational
90 days ago
99.71 % uptime
Today
Tech Mate (Testing Copper Services) Operational
90 days ago
99.73 % uptime
Today
WRM (Appointments) Operational
90 days ago
100.0 % uptime
Today
WRM (Work) Operational
90 days ago
100.0 % uptime
Today
WRM (CWMS) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Chorus Planned maintenance CO5867734 May 2, 2024 21:00 - May 3, 2024 06:00 NZST
The following API will be unavailable for up to the full outage duration window.
Posted on Apr 06, 2024 - 21:53 NZDT
Chorus Planned maintenance CO5858553 May 4, 2024 21:00 - May 5, 2024 06:00 NZST
The following API may be unavailable during the outage window as we carry out network changes
Posted on Apr 17, 2024 - 09:58 NZST
Chorus Planned maintenance CO5868565 May 8, 2024 23:00 - May 9, 2024 03:00 NZST
The following copper test API will be unavailable for the duration of the outage window
Posted on Apr 17, 2024 - 13:13 NZST
Address Lookup API Response Time
Fetching
Broadband Availability API Response Time
Fetching
Broadband Checker Business API Response Time
Fetching
Line Test API (testing fiber services) Response Time
Fetching
Line Test API (testing copper services) Response Time
Fetching
Network Performance API Response Time
Fetching
Network Events API Response Time
Fetching
WRM (Appointments)
Fetching
WRM (Work)
Fetching
Fibre - Place API Response Time
Fetching
Fibre - Product Offering API Response Time
Fetching
Fibre - Order Feasibility API Response Time
Fetching
Fibre - Manage Appointment API Response Time
Fetching
Fibre - Manage Order API Response Time
Fetching
Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Resolved - This incident has been resolved.
Apr 19, 11:23 NZST
Investigating - We are currently investigating this issue.
Apr 19, 09:49 NZST
Apr 18, 2024
Completed - The scheduled maintenance has been completed.
Apr 18, 02:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 23:00 NZST
Scheduled - The following API will be unavailable for the duration of the outage window
Apr 16, 13:58 NZST
Apr 17, 2024
Completed - The scheduled maintenance has been completed.
Apr 17, 20:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 19:00 NZST
Scheduled - The following API will unavailable for up to one hour while a system restart is completed.
Apr 17, 17:13 NZST
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024
Resolved - Our vendors restarted a supporting system which restored services. Maintenance responses removed at 13:10
No further updates.

Apr 13, 13:31 NZST
Investigating - We are currently experiencing an issue impacting new fibre orders submitted today not progressing as expected. We are also seeing an issue with orders scheduled today not updating as expected, as of 2:00 13/04/2024.
Technical teams are investigating. The maintenance response has been enabled while investigations are ongoing.

Apr 13, 12:28 NZST
Completed - The scheduled maintenance has been completed.
Apr 13, 03:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 23:00 NZST
Scheduled - The following API will be unavailable to do security updates
Apr 10, 09:17 NZST
Apr 12, 2024
Apr 11, 2024
Resolved - This incident has been resolved.
Apr 11, 18:51 NZST
Investigating - We are currently investigating this issue.
Apr 11, 16:20 NZST
Completed - The scheduled maintenance has been completed.
Apr 11, 03:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 23:00 NZST
Scheduled - The following API will be unavailable during the outage window.
Apr 6, 21:02 NZDT
Apr 10, 2024