All Systems Operational
Customer Websites ? Operational
90 days ago
99.77 % uptime
Today
Assurance (Fault Services - Fibre) Operational
90 days ago
100.0 % uptime
Today
Assurance (Testing Fibre Services) Operational
90 days ago
99.11 % uptime
Today
Assurance (Fault Services - Copper) Operational
90 days ago
99.78 % uptime
Today
Assurance (Testing Copper Services) Operational
90 days ago
99.52 % uptime
Today
Assurance (Commit Details / Updates) Operational
90 days ago
100.0 % uptime
Today
Network Performance Operational
90 days ago
100.0 % uptime
Today
Network Events Operational
90 days ago
100.0 % uptime
Today
Partner Websites ? Operational
90 days ago
99.47 % uptime
Today
Tech Mate (Testing Fibre Services) ? Operational
90 days ago
99.19 % uptime
Today
Tech Mate (Testing Copper Services) Operational
90 days ago
99.75 % uptime
Today
Customer APIs ? Operational
90 days ago
99.76 % uptime
Today
Assurance API Operational
90 days ago
99.78 % uptime
Today
Line Test API - Fibre Services Operational
90 days ago
99.25 % uptime
Today
Lines Test API - Copper Services Operational
90 days ago
99.84 % uptime
Today
Address Lookup API Operational
90 days ago
99.72 % uptime
Today
Broadband Availability API Operational
90 days ago
100.0 % uptime
Today
Broadband Checker Business API Operational
90 days ago
99.69 % uptime
Today
Network Events API Operational
90 days ago
99.58 % uptime
Today
Network Performance API Operational
90 days ago
100.0 % uptime
Today
Remote Management Services API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Chorus Planned ICT Event Notification: CO909017 Jun 28, 21:00 - Jun 29, 06:00 NZST
This release is to implement system upgrades to our Copper processing engine CSOM.
Release 21.12
Posted on Jun 17, 15:43 NZST
Address Lookup API Response Time
Fetching
Broadband Availability API Response Time
Fetching
Broadband Checker Business API Response Time
Fetching
Line Test API (testing fiber services) Response Time
Fetching
Line Test API (testing copper services) Response Time
Fetching
Network Performance API Response Time
Fetching
Network Events API Response Time
Fetching
Remote Management Services API Response Time
Fetching
Past Incidents
Jun 21, 2021

No incidents reported today.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
Completed - The scheduled maintenance has been completed.
Jun 10, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 23:00 NZST
Scheduled - he following services will be impacted within the outage window mentioned above:

SPM will be unavailable for approximately 3 hours.
* Wireline/OOT will be unavailable for approximately 3 hours
* Assurance website Copper line testing functionality will be unavailable
* Line Test API Copper line testing functionality will be unavailable

System impacts are expected from 23:00 onward. Unforeseen circumstances may result in the above services remaining unavailable for the duration of the planned outage window.

Additional Information
This planned work is required for scheduled maintenance activity.
May 24, 09:56 NZST
Postmortem - Read details
Jun 10, 10:19 NZST
Completed - The scheduled maintenance has been completed.
Jun 10, 03:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 23:00 NZST
Scheduled - The following API will be impacted for up to the entire duration of the change window:

• Assure Website - Testing of the fibre service will be unavailable.
• Assurance API – Testing of the fibre service will be unavailable.
• Line test API - Testing of the fibre service will be unavailable
• Tech Mate – Testing of the fibre service will be unavailable.

This work is to install NA-F(Network Analyzer Fibre) OS patching
Jun 8, 16:57 NZST
Jun 9, 2021
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.