All Systems Operational
Uptime over the past 90 days. View historical uptime.
Line Test API Operational
90 days ago
99.87 % uptime
Today
Address Lookup API Operational
90 days ago
100.0 % uptime
Today
Broadband Availability API Operational
90 days ago
100.0 % uptime
Today
Broadband Checker Business API Operational
90 days ago
100.0 % uptime
Today
Network Events API Operational
90 days ago
99.97 % uptime
Today
Network Performance API Operational
90 days ago
99.97 % uptime
Today
Fibre Work Order API Operational
90 days ago
100.0 % uptime
Today
Chorus Diagnostic Websites Operational
90 days ago
99.87 % uptime
Today
Test Mate (Copper Services) Operational
90 days ago
99.61 % uptime
Today
Tech Mate (Fibre Services) ? Operational
90 days ago
100.0 % uptime
Today
Check Mate (Fibre Testing) ? Operational
90 days ago
100.0 % uptime
Today
Chorus Assurance Website Operational
90 days ago
99.92 % uptime
Today
Diagnostic - Copper Services Operational
90 days ago
99.61 % uptime
Today
Diagnostic - Fibre Services Operational
90 days ago
100.0 % uptime
Today
Service Information Operational
90 days ago
100.0 % uptime
Today
Problem Reporting Operational
90 days ago
100.0 % uptime
Today
Scheduling Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned Change - Line Test API, Assurance Website, Tech Mate Jan 30, 23:00 - Jan 31, 00:00 NZDT
This change will be impacting Copper testing for:
- Line Test API
- Assurance Website - Diagnostic - Copper Services
- Tech Mate
Posted on Jan 29, 13:18 NZDT
Planned Change - Line Test API, Assurance Website, Check Mate/Tech Mate Feb 7, 23:00 - Feb 8, 07:00 NZDT
This change will be impacting Fibre testing for:
- Line Test API
- Assurance Website - Diagnostic, Serivce Information and Problem Reporting for Fibre Services
- Tech Mate

Complete outage for:
- Check Mate
Posted on Jan 29, 15:59 NZDT
System Metrics Month Week Day
Line Test API Response Time
Fetching
Address Lookup API Response Time
Fetching
Broadband Availability Response Time
Fetching
Network Performance API Response Time
Fetching
Network Events API Response Time
Fetching
Broadband Checker Business API Response Time
Fetching
Past Incidents
Jan 30, 2020

No incidents reported today.

Jan 29, 2020

No incidents reported.

Jan 28, 2020

No incidents reported.

Jan 27, 2020

No incidents reported.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020
P1 Incident - Impacting: Line Test API - Copper Services, Assurance API - Diagnostic - Copper Services
Resolved - After AWS Sydney issues have been resolved the application for DSL testing has been successfully redeployed.
Jan 23, 21:27 NZDT
Update - We are continuing working with our vendor towards resolution.
Jan 23, 16:38 NZDT
Identified - AWS who are currently having a global issue seeing increased API error rates and latencies in the AP-SOUTHEAST-2 Region. We are awaiting further updates from AWS for rectification of issues to allow redeployment of our DSL testing API.

Further investigation has shown that the following API's remain operational and are not impacted:
Network Events API
Network Performance API
Jan 23, 14:08 NZDT
Investigating - Technical teams currently investigating P1 outage impacting:
Network Performance API
Network Events API - No event updates or new events being published.
Line Test API - Ability to test xDSL products impacted
Assurance API - Diagnostic - Copper Services - Ability to test xDSL products impacted

Tech Mate - ability to test xDSL products impacted
Jan 23, 13:38 NZDT
Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020
Testing copper DSL services are failing.
Resolved - A restart of the back end system as restored functionality to the line test api, assurance portal, tech mate and SPM.
Jan 20, 16:17 NZDT
Identified - The issue has been identified to a back end systems that is used by the line test api, the assurance portal and tech mate. SPM is also impacted.
Jan 20, 15:52 NZDT
Jan 19, 2020
Planned Change - Line Test API, Assurance Website, Check Mate/Tech Mate
Completed - The scheduled maintenance has been completed.
Jan 19, 05:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 21:00 NZDT
Scheduled - This change will be impacting Fibre testing for:
- Line Test API
- Assurance Website - Diagnostic, Serivce Information and Problem Reporting for Fibre Services
- Tech Mate

Complete outage for:
- Check Mate
Jan 17, 13:22 NZDT
Jan 18, 2020
Planned Change - Line Test API, Assurance Website, Check Mate/Tech Mate
Completed - The scheduled maintenance has been completed.
Jan 18, 04:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 23:00 NZDT
Scheduled - This change will be impacting Fibre testing for:
- Line Test API
- Assurance Website - Diagnostic, Serivce Information and Problem Reporting for Fibre Services
- Tech Mate

Complete outage for:
- Check Mate
Jan 17, 13:17 NZDT
Jan 16, 2020

No incidents reported.

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