All Systems Operational
Customer Websites ? Operational
90 days ago
99.58 % uptime
Today
Assurance (Testing Fibre Services) Operational
90 days ago
99.41 % uptime
Today
Assurance (Testing Copper Services) Operational
90 days ago
98.94 % uptime
Today
Network Performance Operational
90 days ago
100.0 % uptime
Today
Network Events Operational
90 days ago
100.0 % uptime
Today
Partner Websites and API's ? Operational
90 days ago
99.46 % uptime
Today
Tech Mate (Testing Fibre Services) ? Operational
90 days ago
99.41 % uptime
Today
Tech Mate (Testing Copper Services) Operational
90 days ago
98.0 % uptime
Today
WRM (Appointments) Operational
90 days ago
100.0 % uptime
Today
WRM (Work) Operational
90 days ago
99.99 % uptime
Today
WRM (CWMS) Operational
90 days ago
99.89 % uptime
Today
Customer APIs ? Operational
90 days ago
99.66 % uptime
Today
Assurance API Operational
90 days ago
100.0 % uptime
Today
Line Test API - Fibre Services Operational
90 days ago
98.82 % uptime
Today
Lines Test API - Copper Services Operational
90 days ago
99.16 % uptime
Today
Address Lookup API Operational
90 days ago
100.0 % uptime
Today
Broadband Availability API Operational
90 days ago
99.48 % uptime
Today
Broadband Checker Business API Operational
90 days ago
99.5 % uptime
Today
Network Events API Operational
90 days ago
100.0 % uptime
Today
Network Performance API Operational
90 days ago
100.0 % uptime
Today
Remote Management Services API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Address Lookup API Response Time
Fetching
Broadband Availability API Response Time
Fetching
Broadband Checker Business API Response Time
Fetching
Line Test API (testing fiber services) Response Time
Fetching
Line Test API (testing copper services) Response Time
Fetching
Network Performance API Response Time
Fetching
Network Events API Response Time
Fetching
Remote Management Services API Response Time
Fetching
WRM (Appointments)
Fetching
WRM (Work)
Fetching
Past Incidents
Aug 13, 2022

No incidents reported today.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022
Completed - The scheduled maintenance has been completed.
Aug 10, 02:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 23:00 NZST
Scheduled - Due to scheduled planned patching the following systems will be unavailable for the duration of the change window.
Jul 29, 15:53 NZST
Aug 9, 2022
Aug 8, 2022

No incidents reported.

Aug 7, 2022
Completed - We have now completed the release
Aug 7, 16:02 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 15:01 NZST
Scheduled - The following outage is required urgently to address fibre ordering errors experienced by customers.
the following systems will be down for the duration of the outage window

Aug 7, 14:12 NZST
Completed - The scheduled maintenance has been completed.
Aug 7, 04:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 23:01 NZST
Scheduled - This planned outage is to upgrade our infrastructure data links connecting to Cloudhub
Jul 29, 18:35 NZST
Aug 6, 2022
Completed - The scheduled maintenance has been completed.
Aug 6, 05:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 21:01 NZST
Scheduled - This planned work is to implement FCOM R23.1 major release. Order via these impacted applications will fail.

This change is expected to complete by 03:00 AM (06/08) with a change window open until 07:00 AM if rollback is required.

Jul 29, 15:35 NZST
Aug 5, 2022
Completed - The scheduled maintenance has been completed.
Aug 5, 02:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 23:01 NZST
Scheduled - The following applications will be unavailable due to planned patching of the Network Analyzer Fibre NA-F
Jul 29, 18:23 NZST
Aug 4, 2022
Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.