All services are returned to operational states. Long term remediation actions are planned under problem management.
Sep 9, 15:45 NZST
Operational fixes were applied last last night for Network Events portal and Network Events API, these were observed overnight and appear to be restored.
Investigations by technical teams continue for Network Performance Portal and Network Performance API.
Sep 9, 09:18 NZST
Issue has reoccurred, technical teams are currently investigating further.
Sep 8, 17:55 NZST
Issue has been identified with the database serving these APIs/Portals., rectification activities are still underway.
Users will continue to experience slow response times and occasional time-outs.
Sep 8, 11:14 NZST
We are continuing to investigate this issue.
Sep 7, 16:15 NZST
Users may be experiencing either slowness in response with the below systems/services
Network Events Portal
Network Events API
Network Performance Portal
Network Performance API
Technical teams have been engaged and are currently investigating.
Sep 7, 11:45 NZST