All Systems Operational
Uptime over the past 90 days. View historical uptime.
Line Test API v1 Operational
90 days ago
99.5 % uptime
Today
(Copper Services) Operational
90 days ago
99.7 % uptime
Today
(Fibre Services) Operational
90 days ago
99.3 % uptime
Today
Line Test API v2 Operational
90 days ago
99.5 % uptime
Today
(Copper Services) Operational
90 days ago
99.77 % uptime
Today
(Fibre Services) Operational
90 days ago
99.22 % uptime
Today
Chorus Websites Operational
90 days ago
99.54 % uptime
Today
Assurance (Fault Services - Fibre) Operational
90 days ago
99.87 % uptime
Today
Assurance (Fault Services - Copper) Operational
90 days ago
99.65 % uptime
Today
Assurance (Testing Copper Services) Operational
90 days ago
99.28 % uptime
Today
Assurance (Testing Fibre Services) Operational
90 days ago
99.02 % uptime
Today
Assurance (Commit Details / Updates) Operational
90 days ago
99.87 % uptime
Today
Tech Mate (Testing Fibre Services) ? Operational
90 days ago
99.08 % uptime
Today
Tech Mate (Testing Copper Services) Operational
90 days ago
99.53 % uptime
Today
Network Performance (CRT Services) Operational
90 days ago
99.87 % uptime
Today
Network Events Operational
90 days ago
99.73 % uptime
Today
Assure B2B (legacy) Operational
90 days ago
100.0 % uptime
Today
Assurance API Operational
90 days ago
99.73 % uptime
Today
Address Lookup API Operational
90 days ago
99.72 % uptime
Today
Broadband Availability API Operational
90 days ago
100.0 % uptime
Today
Broadband Checker Business API Operational
90 days ago
98.75 % uptime
Today
Network Events API Operational
90 days ago
99.58 % uptime
Today
Network Performance API Operational
90 days ago
100.0 % uptime
Today
Remote Management Services API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Chorus Planned ICT Event Notification: CHG987402 May 14, 22:00 - May 15, 01:00 NZST
The following systems will be unavailable for up to 2 hours during the outage window. However unforeseen circumstances may result in these systems/functions being unavailable for the entire event window;

* Assurance website - POTS SLT unavailable
* Assure API - POTS SLT unavailable
* Line test API - POST SLT unavailable

Impact to each system is expected to begin from 23:00. The will be no impact to broadband related functions or services.

Additional Information: This outage is required to deploy a software release on a supporting system.
Posted on May 5, 15:27 NZST
System Metrics Month Week Day
Line Test API Response Time
Fetching
Broadband Availability API Response Time
Fetching
Network Performance API Response Time
Fetching
Network Events API Response Time
Fetching
Broadband Checker Business API Response Time
Fetching
Past Incidents
May 13, 2021

No incidents reported today.

May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021
Chorus Planned ICT Event Notification: CR985931
Completed - The scheduled maintenance has been completed.
May 7, 02:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:00 NZST
Scheduled - The following services will be unavailable for up to 2 hours during the above outage window:*

- Assurance Website*
- Assure API*
- Line Test AP*
* Users will be unable to perform Copper based line testing.
- Chorus eSPM: Will be unavailable.

Additional Information:
This planned outage is required for updates to be done on supporting hardware.
Apr 16, 09:10 NZST
May 6, 2021
Chorus Planned ICT Event Notification: CO892443
Completed - The scheduled maintenance has been completed.
May 6, 09:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 08:00 NZST
Scheduled - The Network Performance Portal monitoring information will not be updated for the duration of this outage while a dependent system is taken offline. This system is a front facing system and does not produce the alarms that Chorus teams respond to.

Additional Information: This outage is required to perform resilience testing on dependent systems.
May 5, 15:24 NZST
May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

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