The following systems and services will be impacted for up to 5 hours within the outage window. Note: In the event of a rollback, the entire outage window may be utilised.
Retail Service Provider (RSP – Customer) impacts:
Some features will be unavailable for use: • Assurance Website & Assurance API Fibre line testing functionality will be unavailable, however users will still be able to log faults. • Line Test API Fibre line testing functionality will be unavailable. Overnight ONT data will not be updated: • Chorus Portal will not be updated with the overnight ONT data until the change has been completed.
Service Company Impacts:
Some features will be unavailable for use: • TechMate Users will be unable to carry out fibre based line testing.
This planned outage is required to carry out a software upgrade on a supporting system.
Posted Mar 20, 2026 - 15:10 NZDT
This scheduled maintenance affects: APIs (Assurance API, Line Test API - Fibre Services), Service Partner Websites and APIs (Tech Mate (Testing Fibre Services)), and Websites (Assurance (Testing Fibre Services)).