Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 04, 2025 - 17:00 NZDT
Scheduled
The following systems and services will be impacted for up to 4 hours within the outage window. Note: In the event of a rollback, the entire outage window may be utilised.
Retail Service Provider (RSP – Customer) impacts:
Maintenance page/response will be displayed: • Chorus Portal EMMA (Portal Emulator) • EMMA B2B Some features will be unavailable for use: • EMMA Fibre - Place API Users will be unable to search for an address or location, retrieve a Place ID, request site information, view active products, open fibre orders and ONTs at the address or location. • EMMA Fibre – Product Offering API Users will be unable to view available products at an address. • EMMA Fibre – Order Feasibility API Users will be unable to request a feasible check at an address or location. • EMMA Fibre – Manage Order API Users will be unable to create, amend or cancel an order, and will be unable to retrieve attachments or notifications relating to an order via this API. • EMMA Fibre – Manage Appointment API Users will be unable to check site visit and Ready For Service (RFS) appointment availability, reserve or reschedule site visits, reschedule RFS appointments or retrieve appointment details. • EMMA Fibre – Order Notification API Users will not receive notifications about updates or changes to an order or active service.
Please complete any integration validation and ensure that you have no issues after the release window.
This planned outage is required to deploy a software release on a supporting system.
Posted Feb 17, 2025 - 12:28 NZDT
This scheduled maintenance affected: APIs (Fibre - Place API - EMMA, Fibre - Product Offering API - EMMA, Fibre - Order Feasibility API - EMMA, Fibre - Manage Appointment API - EMMA, Fibre - Manage Order API - EMMA, Fibre - Order Notification API - EMMA).