Intermittent issue with using the fibre RGW connectivity tests

Incident Report for Chorus NZ API

Resolved

The restart of the fibre testing application as resolved the issue. All testing of fibre services are fully opertational.

Posted Jul 31, 2019 - 11:10 NZST

Identified

A restart of the fibre back end test system is currently being undertaken

Posted Jul 31, 2019 - 10:53 NZST

Investigating

The message; Error code: 03 NAF - No matching configuration found, is being presented to users with using the fibre RGW connectivity tests. All other fibre test are not impacted

Posted Jul 31, 2019 - 10:53 NZST

This incident affected: Service Partner Websites and APIs (Tech Mate (Testing Fibre Services)).