Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 22, 2025 - 23:00 NZDT
Update
Update as at 13:00, 10/10/2025: The impact for this planned event has been changed; the following systems are now the only ones that will be impacted:
• Wireline OOT • Wireline B2B
All other systems will be functioning as per BAU.
Posted Oct 10, 2025 - 13:07 NZDT
Scheduled
The following systems and services will be impacted for up to the entire duration of the outage window (2 hours).
Retail Service Provider (RSP – Customer) impacts:
Systems will be unavailable: • Wireline OOT • Wireline B2B Some features will be unavailable for use: • Assurance Website & Assurance API Users will be unable to carry out copper based line testing. However, users will still be able to lodge copper faults. • Line Test API Users will be unable to carry out copper based line testing.
Service Company Impacts:
Some features will be unavailable for use: • TechMate Users will be unable to carry out copper based line testing.
This planned outage is required to install a patch on a supporting system.