Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 09, 2024 - 23:00 NZST
Scheduled
The following systems and services will be impacted for up to the duration of the outage window:
• Assurance Website/Assurance API: Users will be unable to test Fibre services, however users will still be able to lodge fibre faults. • Line Test API: Fibre line testing functionality will be unavailable. • TechMate: Fibre line testing functionality will be unavailable.
This urgent planned outage is required to resolve an issue on a supporting server that is currently running at high CPU utilization. The restart is required to prevent an unplanned impacting incident.
Posted Sep 09, 2024 - 19:54 NZST
This scheduled maintenance affected: APIs (Assurance API, Line Test API - Fibre Services), Service Partner Websites and APIs (Tech Mate (Testing Fibre Services)), and Websites (Assurance (Testing Fibre Services)).