The following systems and services will be impacted for up to 5 hours within the outage window. Note: In the event of a rollback, the entire outage window may be utilised.
Retail Service Provider (RSP – Customer) impacts:
Some features will be unavailable for use: • Assurance Website & Assurance API Users will be unable to perform copper line testing. However users will still be able to log copper faults. • Line Test API Copper line testing functionality will be unavailable. • Copper Provisioning No order activations or deactivations will be processed during the outage window.
Service Company Impacts:
Some features will be unavailable for use: • TechMate Users will be unable to carry out copper based line testing.
This planned outage is required to install a patch on a supporting system.
Posted Sep 10, 2026 - 08:24 NZST
This scheduled maintenance affects: APIs (Assurance API, Line Test API - Copper Services), Service Partner Websites and APIs (Tech Mate (Testing Copper Services)), and Websites (Assurance (Testing Copper Services)).