Chorus Unplanned ICT Clearance Notification: DC13083409

Incident Report for Chorus NZ | API

Resolved

14/01/2025 12:35
We were experiencing an issue where new orders since 09:35 maybe stuck in "Acknowledge" state and will not be progressing.

Clearance as at 14:50
The restart of the backend system went well, and the technical teams confirmed orders are progressing as per BAU.
No further updates.
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Technical teams are planning to do a restart of the impacted backend system at 14:00 today to resolve the issue.
Next update will be provided by 15:00

Posted Jan 14, 2025 - 12:30 NZDT