Chorus Planned ICT Event Notification: CHG001118349

Scheduled Maintenance Report for Chorus NZ | API

Completed

The scheduled maintenance has been completed.

Posted Dec 08, 2023 - 01:00 NZDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 07, 2023 - 23:01 NZDT

Scheduled

The following websites and APIs will be unavailable for up to the entire duration of the outage window:

Fibre - Order Feasibility, Place and Product Offering APIs: Users will be unable to request a feasibility check at an address or location.

Assurance Website & Assure API: Faults logged will be queued, Look & Book will be unavailable and will display as ASAP.

WRM:
- CWMS Connectivity / Integration Impacts
- Appointment Failures – Assurance
- Appointment Failures – Fulfil
- Work Request Failures – Assurance
- Service Company Reschedules
- Service Company Capacity Updates

This planned work is required for maintenance activities on a supporting system.

Posted Dec 07, 2023 - 20:17 NZDT

This scheduled maintenance affected: APIs (Assurance API, Fibre - Place API, Fibre - Product Offering API, Fibre - Order Feasibility API), Websites (Assurance (Testing Fibre Services), Assurance (Testing Copper Services)), and Service Partner Websites and APIs (WRM (Appointments), WRM (Work), WRM (CWMS)).